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| Privacy Policy |
| We are committed to protecting your data and privacy. So, we have published this
data protection guide to ensure that you are fully aware of how and why we
collect information from you, to whom such information is disclosed and
what your rights are. |
| What information do we collect and how do we obtain it? |
| We receive information when you complete any of the forms on our website. To
complete your request we need to know your name, email address, telephone number
and country of residence. |
| How do we use your information? |
| We may use your information as follows: |
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To produce your quotation and provide our services. |
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To disclose information about you to any relevant regulator if they require it or to
anyone else, if we have a legal duty to do so. |
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We may monitor or record telephone conversations with you to
ensure consistent service levels, to prevent or detect fraud
and for training purposes. |
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Monitor customer traffic patterns and site usage to help us develop the design and
layout of the site. |
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We may occasionally notify you about enhancements to our services such as;
functionality changes to the website, new services and special features and offers. |
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The information we hold about you may be used to analyses your
browsing preferences as part of our marketing programmer.
This may help us to select and tailor products, services or promotions
we think you will be interested in. |
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| How do we protect your information? |
| We protect your information in the following ways: |
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You have given to us, to prevent unauthorisation,
We will not request information which is excessive for our purposes. |
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Try, with your assistance, to keep any information we hold about you up to date and accurate. |
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Delete any information which we hold about you which is no longer relevant. |
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Protect your data against unauthorised use.
We follow strict security procedures in the storage and
disclosure of information, which access. |
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Receipt of Information |
If you do not want to continue to be contacted by Punjab Translators please write to us. You may continue to receive communications on route to you for a short period of time while your suppression is being processed. |
What about "cookies"? |
| Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. |
Cookies also allow us to make our website more user friendly. We use cookies so that we can give you a better experience when you return to our website. |
Your Consent |
By completing any of our online forms, you are consenting to the collection, processing and use of this information by Punjab Translators. |
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Terms and conditions of Access. |
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Terms and Conditions of Use |
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Service Agreement |
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Quote for Human Translation Disclaimer |
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| Terms and Conditions of Access |
| Punjab Translators is providing access to this website and its contents on an "as is" basis and makes no representations or warranties of any kind, express or implied with respect to this site or the services featured except as agreed in agreements for specific paid services regardless of the nature or form of any claim, whether in contract or in tort, or otherwise. Punjab Translators disclaims all other representations and warranties, including the warranties of merchantability and fitness for any particular purpose. Punjab Translators shall not be liable for any compensatory, indirect or consequential damages, loss of data, income or profit, loss of or damage to property or claims of third parties arising out of or in connection with access to or use of any data on this site. |
| Terms and Conditions of Use |
| Use of the Punjab Translator Website |
| Punjab Translators grants permission to access and view this Punjab Translators website. Any other use of materials on this website including reproduction for purposes other than those noted above, or any modification, distribution, or republication without the prior written permission of Punjab Translators is strictly prohibited. |
| All rights are reserved with respect to all information, text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects (including logos) that are protected by copyrights, trademarks, service marks, or other intellectual or proprietary rights owned by Punjab Translators, or other third parties and contained in this Punjab Translators website. Customers and users acknowledge and agree that these rights belong to their respective owners and are protected in all forms, media and technologies existing now or hereinafter developed. |
| Computer Software |
Any computer software which may be downloaded or is otherwise available from the website is licensed subject to the terms of its associated license agreement only, unless expressly stated otherwise. EXCEPT AS
EXPRESSLY WARRANTED IN THE ASSOCIATED LICENSE AGREEMENT, PUNJAB TRANSLATORS DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. |
| Third Party Materials on the Punjab Translators website |
| The website may contain materials, including software in executable or source code
form, which is submitted by third parties for inclusion on the Punjab Translators website
("Third Party Materials").
Please be advised that Punjab Translators has not independently
tested or evaluated such Third Party Materials and provides them
on this Website merely as a service to its users. All third party materials on the punjab translators website are
provided "as is", without warranty of any kind, whether express or implied,
including the implied warranties of merchantability, fitness for a particular
purpose and non-infringement. To the maximum extent permitted by law, punjab
translators disclaims all liability for any claims, demands, suits or actions,
under any theory of liability, arising out of the use or attempts to use such third
party materials. |
Sites Linked From the Punjab Translators website |
| The sites linked from the website are not under Punjab Translators's control, and Punjab Translators does not assume any responsibility or liability for any communications or materials available at such linked sites. Punjab Translators does not intend links on the Punjab Translators website to be referrals or endorsements of the linked entities, and are provided for convenience only. |
| Use of Information and Privacy |
| Punjab Translators shall not use for any purpose whatsoever any personal information about individuals except when specifically and knowingly authorized to do so by such individuals other than to provide services described on this Punjab Translators website and the distribution of its monthly newsletter. Examples of such information are name, postal address, email address, phone number, birthdays, and product commentary. Punjab Translators may share non-personal aggregate, or summary, information regarding its customers with partners or other third parties, but Punjab Translators shall not sell, rent, or loan any identifiable information regarding its customers to any third party. The nature of the work performed and any information transmitted to Punjab Translators by customers shall be confidential. Punjab Translators shall not divulge or otherwise disclose such information to any person or third party without the prior written consent of the customer. This provision shall not apply to the extent Punjab Translators is required by law to divulge such information or to the extent such information is or becomes a matter of public knowledge other than by disclosure by Punjab Translators. |
| Service Agreement |
| These Terms and Conditions constitute a legally binding agreement between the Client and Punjab Translators regarding services rendered or to be rendered by Punjab Translators. In the event of conflict with any communications, proposals, contracts, marketing materials, or agreements, these Terms and Conditions shall control. Submission of source materials (as defined below) constitutes acceptance of all these terms and conditions. |
| 1. DEFINITIONS |
| 1.1 " Punjab Translators " means Punjab Translators |
| 1.2 "Client" means the individual or business entity that executes this contract. |
| 1.3 "Source Materials" means the documents, materials, and other items furnished to Punjab Translators for translation hereunder. |
| 1.4 "Deliverable" means the final, translated version of the
Source Materials provided by Punjab Translators to the Client |
| 2. PRICING |
Punjab Translators reserves the right to adjust pricing and/or delivery estimates upon receipt and evaluation of the final Source Materials to be translated. Clients shall be advised by Punjab Translators of the estimate of additional charges or change of delivery date prior to performing the translation. |
| 3. CLIENT SPECIFICATIONS/ ASSISTANCE |
| Unless the Client provides an "Approved Glossary" and instructs Punjab Translators to use it for the job at hand, Punjab Translators shall translate specialized terms by their usual and conventional meanings, and otherwise make decisions based on Punjab Translators's standard production procedures. All Source Materials shall be legible and shall be delivered to Punjab Translators in such format(s) and such time as Punjab Translators shall specify. Punjab Translators shall not be responsible for delay in delivery due to failure to deliver any Source Materials in a timely manner or proper format. |
| 4. MODIFICATIONS/ADDITIONS TO SOURCE MATERIALS |
| All modifications or additions to the Source Materials shall be submitted to Punjab Translators clearly indicating changes and where they occur in relation to the previously submitted copy. Pricing and scheduling for incorporation of Source Material modifications or additions into the target language translation(s) in progress shall be determined based on extent and implication of changes and percentage of work already completed. Client shall be advised by Punjab Translators of the estimate of additional charges before the changes or additions are made by Punjab Translators. |
| 5. CORRECTIONS |
Punjab Translators shall correct the following errors free of charge:
Outright mistranslation, omission, typo, grammatical mistake, non-adherence to any approved glossary. Client agrees that Punjab Translators shall have no liability or obligation regarding errors in translations unless Punjab Translators receives written notification of the error(s) within fifteen (15) days following delivery of the Deliverable to Client. Punjab Translators 's sole obligation with respect to errors shall be the obligation to correct the Deliverable at no cost to Client. |
| Delivery dates |
| Delivery dates shall not be valid unless they have been expressly confirmed by Punjab Translators in writing. Should a delay in delivery by Punjab Translators occur, Punjab Translators shall first be granted a reasonable additional period for completion. Only upon expiration of this additional period without completion of performance shall the customer be entitled to demand cancellation of the contract or reduction of the price. Any further claims are excluded. The customer remains liable for payment for the work performed by Punjab Translators up to the time of the customer's notice of cancellation. The customer shall not be entitled to claim cancellation or reduction if the delay is due to force majeure or other circumstances over which Punjab Translators has no control. A job is considered delivered when Punjab Translators either emails it to the Client, or emails a notification that it has been uploaded to the Punjab Translators FTP site for download by the Client. |
| 6. LIMITATION OF LIABILITY |
| Punjab Translators shall not be liable for any incidental, special, or consequential damages or loss of any nature whatsoever, nor for any claim against Client by any other person or entity, arising from or relating to services rendered by Punjab Translators, regardless of the nature of the claim or the form of the cause of action, whether in contract or in tort, or otherwise, and
even if Punjab Translators has been advised of the possibility of such damages, anything contained in related proposals and other documentation notwithstanding. Punjab Translators shall not be responsible for any loss or damage to, nor the return of, any Source Materials. |
| 7. REPRESENTATIONS AND WARRANTIES |
Punjab Translators represents and warrants that it shall perform the translation in a manner consistent with its standard production procedures. Client represents and warrants (i) that it owns or is licensee of the Source Materials and all components thereof, and (ii) that translation of the Source Material and publication, distribution, sale or other use of the Deliverable shall not infringe upon any copyright, trademark, patent, or other right of any third party. |
| 8. DISCLAIMER OF WARRANTY |
| The foregoing warranties of Punjab Translators are in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. Punjab Translators makes no warranty that use of the Deliverables or use of any information relating thereto or contained therein shall not infringe any patent, copyright, or trade secret or any other proprietary right of any third party. |
| 9. TERMINATION |
In the event that Client breaches this Agreement, Punjab Translators shall have the right to terminate whereupon Client shall pay the full purchase price provided hereunder for the services completed and for all work in progress. In the event that Punjab Translators breaches this Agreement, Client shall have the right to terminate whereupon Punjab Translators shall return to Client all Source Materials and data supplied by Client together with all translated product that exists as of the date of termination and Client shall pay the full purchase price provided hereunder for the services completed and for all work in progress. Neither party shall be deemed to be in breach or default of any provision of this Agreement by reason of a delay or failure in performance due to any causes beyond its control. |
| 10. TITLE AND OWNERSHIP |
| All right, title and interest in and to the Source Materials and, except as hereunder provided, the Deliverables, and any and all patent rights, copyright, know-how, and trade secrets therein are and remain the sole and exclusive property of Client. Notwithstanding the above, Client acknowledges that Punjab Translators is the sole and exclusive owner of all right, title, and interest in and to all (i) methodology, information, software, and databases used in translating the Source Materials, and (ii) inventions, methodology, innovations, know-how, and databases developed by Punjab Translators in the course of translating the Source Materials, including any and all patent rights, copyrights, know-how, and trade secrets therein. Provided that the Deliverables and copyright, know-how and trade secrets therein shall remain the property (but not the risk) of Punjab Translators until Punjab Translators shall have been paid in full for such Deliverables. |
| 11. CONFIDENTIALITY |
The nature of the work performed and any information transmitted to Punjab Translators by Client shall be confidential. Punjab Translators shall not without the prior consent of client, divulge or otherwise disclose such information to any person other than authorized employees or authorized subcontractors of Punjab Translators whose job performance requires such acts. The provisions of this paragraph shall not apply to the extent Punjab Translators is required by law to divulge such information or to the extent such information is or becomes a matter of public knowledge other than by disclosure by Punjab Translators. |
| 12. INDEMNIFICATION |
| Client shall indemnify, defend, and hold harmless Punjab Translators, its owners, directors, officers, employees, representatives, agents, successors and assigns from and against any and all losses, damages, costs and expenses, including reasonable legal fees, resulting from, arising out of or incident to any suit, claim or demand based on (i) the performance of this Agreement by either party, (ii) Client's breach of the covenants, representations and warranties made by it herein, (iii) the manufacture, advertisement, promotion, sale or distribution of any items by Client, (iv) any taxes and from any duties, levies, tariffs, or like fees that may be imposed by any government or collective authority upon manufacture, advertisement, promotion, use, import, licensing or distribution of items by Client, or (v) any claim that any element of the Deliverable infringes any copyright, trademark, patent, or other proprietary right. |
| 13. TERMS OF PAYMENT |
Payment methods shall be by either of the following methods. (i)Where no credit arrangement has been agreed between Punjab Translators and its customer payment shall be made by bankers cheqe or credit card using encryption communications ensuring that credit card details are passed in a secure format. Credit card details shall be recorded by Punjab Translators when customers first register an order. Customers shall be required to register their credit card number when registering subsequent orders for validation by Punjab Translators. Punjab Translators shall transact payments with the appropriate bank/credit card companies in all instances. Where non-validation occurs, customers shall be contacted by Punjab Translators for order confirmation and payment details prior to the translation process. (ii) Where credit arrangements have been agreed between Punjab Translators and its customer, the customer shall make payments to Punjab Translators for all agreed services within thirty (30) days of receiving a valid invoice from Punjab Translators Such invoices are usually distributed by Punjab Translators to the Client via email. |
If the Client is late in making payment, Punjab Translators is entitled to charge interest at the rate of 2 % per month or part thereof until the entire amount due is received. The customer alone is liable for payment; payments by other parties shall be accepted conditionally, only if they are received on time in the full amount of the invoice and the identity of the customer, the invoice number and the order number are clearly recognizable. The customer has no right to retain any portion of a payment. The customer may not offset an invoice against other claims unless these are undisputed or legally enforceable. |
| Should Punjab Translators need to engage the services of a law firm, solicitor, or debt collection agency to assist in the collection of the payment from the Client, then the client agrees to pay Punjab Translators the full costs and commissions charged by the law firm, solicitor, or debt collection agency for such services plus an additional administration fee of US$1,800 to compensate Punjab Translators for the additional administrative and management time required to collect the outstanding payment. |
14. LEGALITY |
This Agreement shall be governed by, enforced and construed in accordance with the laws of the Republic of India. |
| Quote for Human Translation Disclaimer |
To assist Punjab Translators users make a decision to have a document professionally human translated, Punjab Translators provides an instant quote service on our website and as part of our various translation tools and technologies. |
| Due to the construction and nature of many electronic documents, these quotes cannot be guaranteed to by 100% accurate at all times. As such the quotes are a guide only, are not to be relied on by the user, and are not binding until they are accepted by Punjab Translators. If inaccuracies in the quote are found for any reason, Punjab Translators reserves the right to amend the quote. Punjab Translators will signal its acceptance of the job and the quote by charging the customer's credit card. |
| Non-disclosure of Personal Information |
| Punjab Translators respects and protects the privacy of the individuals that use Punjab Translators's translation services. Individually identifiable information about you is not willfully disclosed to any third party without first receiving your permission, as explained in this privacy policy. Punjab Translators has established this Privacy Policy so that you can understand the care with which we intend to treat your Personal Information. |
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit Punjab Translators 's Web pages without telling us who you are or revealing any Personal Information about yourself. Punjab Translators will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. |
| Cookies |
Punjab Translators uses a feature of your Internet web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your web browser places on your computer's hard drive. Punjab Translators uses cookies to tell us whether you have visited Punjab Translators previously; and to help us determine whether you came to Punjab Translators from a particular Internet link or banner advertisement. Cookies cannot be used by Punjab Translators to retrieve any personal information about you unless you have previously purchased from or registered with Punjab Translators and previously provided such information. |
| Links to Other Sites |
| The sites displayed as a translation result through Punjab Translators 's online URL translation service or linked to by Punjab Translators are developed by people over whom Punjab Translators exercises no control. These other sites may send their own cookies to users, collect data, or solicit personal information. |
| Security |
| Wherever your Personal Information may be held within Punjab Translators or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure |
| Your Consent |
| By using this Website, you consent to the terms of our Privacy Policy and to Punjab Translators's processing of Personal Information for the purposes given above as well as those explained where Punjab Translators collects Personal Information on the Web. Should the Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time. |
| Accessibility Statement |
| Punjab Translators strives to make its products and services, including its Website, accessible for all users. Although we continue to test and modify our Website for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards. If you would like further information about our accessibility standards or have problems accessing this Website, please contact |
| Standards compliance |
| All pages on this site use structured semantic markup. All links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target (such as the headline of an article). Links are written to make sense out of context. All content images used in this site include descriptive ALT attributes. Purely decorative graphics include null ALT attributes. |
| Visual design |
| This site uses cascading style sheets, and avoids the use of tables for positioning and layout. This site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers. If your browser or browsing device does not support style sheets at all, each page should degrade gracefully and the content of each page should still be readable. This site has been tested in the following browsers: |
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Internet Explorer (versions 6, 5.5 & 5.0) |
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Mozilla Firefox 1.0 (and all latest Gecko/Netscape browsers) |
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Opera (versions 5,6 & 7) |
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| If you experience problems viewing the Punjab Translators website with any of these browsers, please contact |
| Printing |
| This site uses a print style sheet for the purpose of printing pages. Any page printed from Punjab Translators will display as plain text that will wrap to the printer paper size specified in your print settings. |
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